Privacy Policy

1. Information We Collect

Information You Provide

When you use our website, request a quote, or apply as a carrier partner, we may collect:

• Name, email address, and phone number
• Company name and business details
• Freight and shipping information (origin, destination, cargo type)
• USDOT number, MC number, and carrier credentials
• Equipment and fleet information
• Messages and inquiries submitted through contact forms

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and analytics tools:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search terms used to find us
• Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

• Process freight quote requests and dispatch services
• Evaluate and onboard carrier partners
• Respond to inquiries and provide customer support
• Improve our website, services, and user experience
• Send relevant communications about our services (with your consent)
• Comply with legal and regulatory requirements (FMCSA, DOT)
• Analyze website traffic and usage patterns through Google Analytics

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party services that help us operate our website (Formspree for form submissions, Google Analytics for traffic analysis, Netlify for hosting)
• Carrier-Shipper Connections: Relevant freight details may be shared between shippers and carriers to facilitate dispatch services
• Legal Requirements: When required by law, regulation, or legal process (e.g., FMCSA compliance audits)
• Business Protection: To protect the rights, property, or safety of TORUS Rose Logistics, our users, or the public

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• ADINKRA-CIPHER™ security protocol for content integrity verification
• Content Security Policy (CSP) headers to prevent cross-site scripting
• Regular security reviews and updates
• Limited access to personal data on a need-to-know basis

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Third-Party Services

Our website integrates with the following third-party services, each governed by their own privacy policies:

• Google Analytics 4 (Measurement ID: G-B4FWLDFCCT) — Website traffic analysis and user behavior insights. Google's privacy policy applies to data collected through this service.
• Formspree — Processes form submissions from our quote request, carrier application, and contact forms. Data submitted through forms is transmitted to Formspree's servers.
• Netlify — Website hosting and content delivery. Netlify may collect server logs including IP addresses and request metadata.
• Google Fonts — Typography delivery. Google may collect usage data when fonts are loaded.
• Cloudflare — DNS, CDN, and security services. Cloudflare processes traffic data to provide performance and protection.

6. Cookies Policy

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality (session management, security)
• Analytics Cookies: Google Analytics cookies (_ga, _gid) to understand how visitors interact with our website. These help us improve our content and services.
• Security Cookies: Cloudflare cookies (__cf_bm) for bot detection and site protection

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: